Stingray Innovations provides repair, rebuild, and compatible replacement parts for industrial hot melt adhesive systems used in packaging and production. With over 30 years of experience, we help businesses keep equipment running with practical support and compatibility guidance before ordering.

This site is hosted by Turbify. Turbify hosts the store pages, ordering system, and order data. Turbify automatically collects order information but may only use this information in the aggregate. Please see the Turbify Privacy Policy for more information about how Turbify uses this information.

Privacy Policy

Last updated: July 1, 2026

Stingray Innovations respects your privacy. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, contact us, or place an order.

Information We Collect

When you contact us, place an order, request information, or ask about product compatibility, we may collect information such as your name, business name, email address, phone number, billing address, shipping address, order details, and any information you choose to provide.

Payment information may be processed through our ecommerce or payment service providers. Stingray Innovations does not intentionally store full credit card numbers on this website.

How We Use Your Information

We use your information to process orders, respond to questions, confirm product compatibility, provide repair or service support, ship products, communicate about orders, and improve customer service.

We may also use your contact information to follow up about a request, quote, repair, service, or order.

Sharing Information

We do not sell your personal information.

We may share necessary information with trusted service providers, such as Turbify, payment processors, shipping carriers, website hosting providers, or email providers, only as needed to operate our business, process orders, provide service, or maintain our website.

Data Security

We take reasonable steps to protect customer information and use trusted service providers to help operate our website, email, payment processing, shipping, and order handling.

No website or online system can be guaranteed 100% secure, but we work to protect the information needed to serve our customers.

Cookies and Website Tools

Our website may use basic cookies or similar tools provided by our ecommerce platform, hosting provider, or website services to help the site function, process orders, remember cart activity, and understand general website performance.

Your Choices

You may contact us to ask questions about your information, request updates, or ask us to remove information when possible. Some order or transaction information may need to be kept for business, tax, legal, or recordkeeping purposes.

Children’s Privacy

Our website is intended for business and general customer use. We do not knowingly collect personal information from children under 13.

Contact Us

If you have questions about this Privacy Policy, an order, a repair, a rebuild, or product compatibility, please contact us:

Stingray Innovations Based in Chino Valley, AZ

Phone: 1-928-636-2760 Toll-Free: 1-877-636-2760 Email: sales@stingrayinnovations.com